Terms of Service

Last updated: October 10, 2026

1. About Exclusive Rings

ExclusiveRings.net (“the website”) is operated by Exclusive Products, LLC, doing business as Exclusive Rings (“we,” “us,” or “our”).

We are an independent ring retailer and custom engraving business. We sell metal rings featuring engraved designs and offer optional customer-requested personalization.

By using this website or purchasing from us, you agree to these Terms of Service and the applicable policies displayed on our website. Nothing in these terms limits consumer rights that cannot legally be excluded.

For business information or assistance, visit our Contact Us page.

2. Product Information and Independent Status

Product pages describe each ring’s design, material, available sizes, finish, price, and customization options. Please review the specific listing before ordering; specifications vary between products.

Product photographs illustrate the design and appearance. Screen settings, lighting, and engraving processes may cause minor visual differences. These differences do not excuse supplying a materially different or incorrectly described product.

Exclusive Rings is not affiliated with, sponsored by, endorsed by, or an authorized licensee of any referenced sports league, team, university, company, artist, or other third party unless expressly stated. Our products should not be understood to be official merchandise unless the listing accurately identifies them as such.

Third-party names, logos, and trademarks belong to their respective owners. References to them do not transfer ownership or imply endorsement.

3. Ordering and Personalization

Please verify your ring size, selected design, delivery address, and personalization before completing checkout.

Optional inside personalization normally costs $5, as displayed with the available option. Any additional charge must be shown before you complete your purchase.

Customers are responsible for providing accurate spelling, dates, text, and artwork instructions. We do not infer a requested custom design from incomplete instructions. If clarification is needed, we may contact you before production proceeds.

If we produce personalization that differs from your confirmed instructions, please contact us so we can resolve the issue.

When submitting artwork or other content, you must have the rights or permission necessary for its intended use. We may decline requests we cannot lawfully fulfill. Customer submission does not remove our own responsibility to comply with applicable law.

4. Prices and Payment

Prices and currency are displayed on the website and at checkout. The checkout shows the product price, selected personalization charges, applicable taxes collected by us, and the total payable before you submit payment.

Shipping is free to the destinations listed in our Shipping Policy. We do not impose country-specific shipping surcharges.

Customers outside the United States are responsible for any applicable import taxes, customs duties, and clearance fees assessed by their destination country or carrier that are not collected at checkout.

Payment methods available for your order are displayed at checkout. Third-party installment or payment services may have separate terms, eligibility requirements, or fees.

If a material pricing or listing error affects your order, we will contact you to explain the issue and obtain your agreement to any proposed change, or cancel the affected order and refund the amount paid.

5. Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order.

Our ability to accommodate a request depends on whether production, personalization, or shipment has begun. We will explain the order’s status and the available options.

After shipment, eligible non-personalized items may be returned under our Returns and Refunds Policy. Personalized items have different return conditions. Applicable statutory cancellation rights remain unaffected.

6. Shipping and Delivery

Our rings are made to order. Estimated delivery from the order date is:

• United States: 7–15 business days.

• Supported international destinations: 9–20 business days.

These estimates include 1–3 business days for production and handling. Business days exclude weekends and holidays.

We ship free to all 50 U.S. states, Washington, D.C., and U.S. military addresses in Armed Forces Americas, Europe, and Pacific (AA, AE, and AP).

Our international destinations are Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Norway, Poland, Sweden, Switzerland, and the United Kingdom.

Delivery estimates are not guaranteed arrival dates. Weather, customs processing, and carrier delays may affect delivery. Please contact us if your order experiences a delivery problem.

If your package is lost, stolen, or damaged, we will provide a full refund or a replacement at no additional cost.

Please review our Shipping Policy for additional details.

7. Returns, Exchanges, and Refunds

Non-personalized rings: You have 30 days after delivery to request a return. For standard voluntary returns, the ring must be unworn, unused, and in the condition received, with its original packaging and any included tags. Please provide your order number or proof of purchase.

Contact us before sending an item back so we can provide instructions and the correct return address. Customers pay return postage for standard returns. There are no restocking fees.

For a size exchange, you may return an eligible non-personalized ring and place a separate order for the desired size. The original purchase will be refunded after the return is received, inspected, and approved.

Personalized rings: Rings with customer-requested names, dates, messages, or custom artwork are excluded from standard change-of-mind and sizing returns or exchanges. Selecting a standard ring size alone does not make a ring personalized under this policy.

If a personalized ring does not fit, we may offer a discounted replacement of the same ring in another size. The same personalization will be included free of charge, waiving the usual $5 personalization fee. This is an accommodation considered individually, rather than a guaranteed refund or exchange.

Damaged, defective, or incorrect items: Contact us promptly with your order number and clear photos. For confirmed damaged or incorrectly supplied rings, we typically refund the purchase without requiring a return. Do not mail the item back unless instructed.

Approved standard-return refunds are issued to the original payment method within 10 business days, unless applicable law requires an earlier refund. Banks and payment providers may take additional time to post the funds.

Our Returns and Refunds Policy contains the complete process and applicable EU cancellation provisions. Its specific return provisions govern if a summary in these terms differs. Personalized-item exclusions do not remove applicable rights concerning faulty or incorrectly supplied goods.

8. Privacy and Communications

Our Privacy Policy explains how we collect, use, and share personal information, including information needed to process payments, fulfill orders, and provide customer support.

We may send order confirmations, shipping updates, and other service communications electronically. Marketing communications are handled separately in accordance with applicable consent and unsubscribe requirements.

9. Website Use and Intellectual Property

You may use the website for lawful browsing, shopping, and customer-service purposes.

You must not interfere with website operation, attempt unauthorized access, submit fraudulent orders, or copy protected material without permission.

We own or have permission to use our original website content and branding. Third-party intellectual property remains the property of its respective owners. These terms do not grant you ownership of or a license to third-party trademarks or artwork.

10. Third-Party Services

The website uses third-party services for functions such as payment processing and delivery, and may link to external websites.

External services may have their own terms and privacy policies. A link does not imply endorsement. Use of third-party providers does not remove our responsibilities concerning your purchase or applicable consumer rights.

11. Website Availability and Responsibility

We aim to maintain accurate information and a functioning website, but temporary outages or technical errors may occur.

Any limitation of responsibility applies only to the extent permitted by law. Nothing in these terms excludes liability that cannot legally be excluded, overrides our express shipping or refund commitments, or removes applicable consumer guarantees.

12. Resolving Disputes

Please contact us first with your order number and a description of the issue so we can attempt to resolve it.

These terms are governed by Texas law to the extent permitted by applicable law. Any mandatory protections available under the laws applicable to your purchase remain in effect. Nothing in these terms prevents you from using a court, regulator, or dispute-resolution process available under applicable law.

13. Changes to These Terms

We may update these terms and will display the revised date on this page.

Changes will not retroactively reduce the rights or express commitments applicable to an existing order without your agreement, except where required by law.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

14. Contact Us

Exclusive Products, LLC — Exclusive Rings
Website: ExclusiveRings.net
Business information and customer support: Contact Us

Please contact us before sending returns so we can provide the appropriate return address.