Privacy Policy

Last updated: October 10, 2026

Who We Are

ExclusiveRings.net is operated by Exclusive Products, LLC, doing business as Exclusive Rings (“we,” “us,” or “our”).

This policy explains how we collect, use, and disclose personal information when you browse our website, purchase a product, request personalization, or contact us.

For privacy questions or requests, please use our Contact Us page.

Information You Provide

Depending on how you interact with us, we collect information such as:

• Your name, email address, telephone number, and billing and shipping addresses.

• Order details, selected ring sizes, personalization instructions, and submitted artwork.

• Account information, if you create an account.

• Messages, photographs, and other information you provide when requesting support, returns, or refunds.

• Marketing preferences and information you submit when participating in an available promotion.

Payment providers process payment information according to their own privacy practices. We receive information needed to confirm payment and manage transactions.

Please avoid including sensitive personal information in engraving instructions, artwork, or support messages unless necessary for your request.

Information Collected Automatically

Our website and service providers may collect information about your visit, including:

• IP address and approximate location inferred from it.

• Browser, operating system, device type, and screen dimensions.

• Referring websites, pages viewed, visit times, and session identifiers.

• Interactions such as clicks, navigation, and cart activity.

Cookies, local storage, and similar technologies may support shopping-cart functions, security, analytics, and other enabled features.

Website Analytics and Security

We use website analytics and security tools, including our Traffic Guard system, to understand visitor activity, identify navigation problems, investigate suspected misuse, and help protect the website.

Depending on the features enabled, these tools may record browsing activity, click locations, and snapshots of displayed website content associated with interactions. Security checks may also use IP-related information to assess suspected proxy, VPN, or automated traffic.

This information may influence whether access to the website is permitted. If you believe access was restricted incorrectly, please contact us.

How We Use Information

We use personal information to:

• Process payments and fulfill orders.

• Produce customer-requested personalization.

• Arrange delivery and provide order updates.

• Respond to questions and handle returns, refunds, and disputes.

• Maintain the website and improve its functionality.

• Detect suspected fraud, unauthorized activity, and security threats.

• Send marketing communications where permitted.

• Maintain records and comply with applicable legal obligations.

Where applicable data-protection law requires a legal basis, we process information as necessary to fulfill your purchase, comply with legal obligations, pursue legitimate interests such as security and customer support, or act on your consent. Where we rely on consent, you may withdraw it.

How We Share Information

We disclose information where necessary to providers that help operate our business, including:

• Shopify, which hosts our online store.

• Payment processors and checkout providers.

• Production and engraving partners that require order details, artwork, or personalization instructions.

• Shipping and fulfillment providers that require delivery information.

• Customer-support, communications, analytics, and security providers.

• Professional advisers and authorities where legally required or reasonably necessary to address disputes, fraud, or other legal matters.

We limit disclosures to information relevant to the purpose. Information may also be disclosed as part of a lawful business restructuring or transfer, subject to applicable requirements.

We do not sell or rent our customer mailing lists. Some privacy laws define “sale” or “sharing” more broadly than exchanging information for money. Any applicable choices concerning advertising-related data sharing depend on the services enabled on our store and are addressed through available privacy controls.

Shopify’s Processing

Shopify processes personal information to provide the services that power our store. Depending on our settings and the Shopify services used, Shopify may also process information for purposes described in its own privacy notices, including enhanced services.

You can learn more through Shopify’s Consumer Privacy Policy and exercise applicable rights through Shopify’s Privacy Portal.

Requests concerning our own use of your information should be directed to us.

Cookies and Privacy Choices

You can manage cookies through your browser settings. Blocking cookies may affect shopping-cart, checkout, or other website features.

Where available, use the website’s cookie preferences or data-sharing opt-out controls to manage relevant choices. Where consent is legally required, non-essential tracking must be subject to that consent.

You may unsubscribe from promotional emails using the unsubscribe link in the message. We may still send communications necessary to manage an order or respond to your request.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, legal obligations, fraud prevention, and dispute resolution.

Retention periods vary according to the information involved, its purpose, and applicable requirements.

International Processing

Our business and service providers may process or store information in countries other than your own. Those countries may have different privacy laws.

Where applicable law requires safeguards for international transfers, those safeguards must be used. Contact us for information about transfers relevant to your personal data.

Security

We use reasonable administrative and technical measures to protect personal information, including encrypted connections where supported.

No website or transmission method is completely secure. Please do not send payment-card details or account passwords through ordinary email or contact messages.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access or receive a copy of your personal information.

• Correct inaccurate information.

• Request deletion.

• Restrict or object to certain processing.

• Withdraw consent.

• Opt out of qualifying sale, sharing, or targeted advertising.

• Receive information in a portable format.

• Complain to an appropriate data-protection authority.

To submit a request, contact us. We may need to verify your identity before responding. Certain information may need to be retained for legal obligations or other permitted purposes.

We will respond within applicable legal timeframes and will not unlawfully discriminate against you for exercising your rights.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child under 13 has provided information to us, please contact us so we can investigate and take appropriate action.

External Websites

Our website may link to external websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing information.

Policy Updates

We may revise this policy as our services, practices, or legal obligations change. The updated date will appear at the top of this page. Where required, we will provide additional notice or obtain consent.

Contact Us

Exclusive Products, LLC — Exclusive Rings
Website: ExclusiveRings.net
Privacy questions and requests: Contact Us